Remember that old saying about the tree falling, how does it go? Oh right, if a tree falls in the forest, and there’s nobody around to hear, does it make a sound?
As is the case in almost any industry, your work is only as good as your ability to communicate it effectively. Your career services team, and your institution as a whole, work hard to curate specialized resources, services, and opportunities to support students. Your good intentions aside, often times engagement with these resources is unpredictable at best - or disappointingly low at worst. Not only is the hard work of your staff and admins being overlooked, there’s lots of research that points to a correlation between engagement and general persistence. Very simply, when a student doesn’t engage, they are less likely to be retained.